Privacy Policy

Plantwide Integration LLC
Last updated: July 6, 2026

Plantwide Integration LLC ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect information when you communicate with us by phone or text message (SMS).

Information We Collect

When you contact us, or when we contact you, we may collect your phone number, the content of text messages and phone calls, and related communication metadata (such as date, time, and duration).

Call and Message Recording

Calls and text messages exchanged with our sales and customer service team may be recorded and retained. Recorded content and message transcripts may be processed using artificial intelligence tools for purposes including quality assurance, analysis, and improving our customer service.

How We Use Your Information

We use the information collected to respond to inquiries, provide customer service, schedule appointments, process orders, and improve our services. We do not sell your phone number or message content to third parties.

SMS Consent and Opt-Out

By texting our business number or providing your phone number to our team, you consent to receive SMS replies related to your inquiry or order. Message and data rates may apply. Reply STOP at any time to opt out of future text messages, or HELP for assistance.

Data Sharing

We do not share your personal information with third parties except as necessary to provide our services (e.g., AI analysis tools used internally), to comply with the law, or to protect our rights.

Data Retention

We retain call recordings and message content for as long as reasonably necessary for business, legal, or quality-assurance purposes.

Contact Us

If you have questions about this policy, contact us at bryce@plantwideintegration.com.